عربى

Service Advisor

 

Job Description:

 

·   Develops & maintains a working knowledge of the functions & operations of the various mechanical, hydraulic, & electrical systems used on the vehicles.

·   Ensures that customers’ vehicles are fixed right 1st time by implementing the quality procedures.

·   Ensures that repair estimates are reasonable.

·   Ensures that repairs are carried out within promised delivery time & estimated cost.

·   Follows up with spare parts for procurement of materials, specially the parts on VOR.

·   Ensures chief technicians are following quality control policy & procedures.

·   Studies factory’s technical information/service bulletins.

·   Ensures job controllers are feeding correct/proper operation number.

·   Understands computerized time control.

·   Monitors closely the vehicles repairing.

·   Ensures the computerized & analysis reports are utilized for booking & follow-up with chief technician for repairs in promised delivery time.

 

 

 

Qualifications:

·         Bachelor of Engineering Degree is required

·         Minimum 0-3 years’ experience

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